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Terms of Rental
  Car Rental | Terms of Rental
1. Driving Licence
Renter must possess a valid local or international driving licence which must have been held for at least 3 years and free from traffic endorsement.
2. Age Limit
Renter in the context hereinafter stated shall include wherever applicable. Authorised Operator and/or Additional Driver who must have achieved the age between 25 and 60 years old. Renter has declared that he is physically fit and that he has not been declined an insurance proposal.
3. Rates & Maintenance
All rental rates include vehicle maintenance, oil and greasing except cost of petrol. Any cost of repairs incurred during rental period will only be refunded upon presentation of damaged parts and supplier's receipt. For any repairs exceeding RM 100, approval must be sought from ARAC before commencement of repairs.
4. Petrol
Every ARAC vehicle leaves our premises with full tank of petrol which is to be refueled with UNLEADED grade only. If the tank is not refueled in full, cost of refueling including service charge as specified in our Petrol Refueling Chart will be accordingly levied.
5. Pick-up & Drop-off
There is no charge for these services rendered within 5km radius of the renting station in the city during office hour. A fee may be imposed on services provided outside this area.
6. Terms for Payment
ARAC accepts all major credit cards such as American Express, Diner's Club, Visa Card and Master Card. By directing charges in anyway incurred under the Rental Agreement, the renter shall be jointly and severally responsible for the payment of all charges. Imprinting of your Credit Card on the rental Agreement shall be sufficient in directing credit charges.
7. Extension of Rental
Should the required rental period be extended beyond the agreed terminating date, it is essential that the renting station be informed immediately. Failure to comply may mean the renter is driving the vehicle without insurance.
8. Parking & Traffic Violations
Renter will be responsible for and pay all parking or traffic violation fines arising out of the use, possession or operation of the vehicles including administrative and related expenses which may be advanced by ARAC.
9. Parking And Traffic Fines
All parking fees or traffic fines incurred during the rental period will be the responsibility of the renter.
10. Insurance & Vehicle Damage
Subject to all terms specified in the Rental Agreement, cover is provided against unlimited libiality to the death or bodily injury to third party or property damage up to RM 3,000,000. Renter is responsible for damages to ARAC vehicle and/or third party including fire and theft provided such damages and/or Excess Liability shall not exceed the sum outlined below. The renter may at the begining of the rental, accept the Loss Damage Waiver (LDW) which is not insurance and pay such following applicable fees in the schedules to reduce the basic Excess Liability:

Car Group Excess Liability L. D. W (Daily) Non Waiverable
Excess Liability
A - E
F - G
H - V
RM 3,000
RM 5,000
RM 7,000
RM 22
RM 28
RM 36
RM 500
RM 750
RM 1,000

Renter is obliged to promptly and properly report any accident, theft or vandalism involving the vehicle to ARAC and/or the nearest Police Station. A valid Police Report will be required to allow ARAC's investigation of such incident and defence of any resulting claim. FAILURE TO COOPERATE FULLY MAY VOID ALL LIABILITY PROTECTION, L.D.W. AND PAI (wherever applicable).
11. Personal Accident Insurance
ARAC renter and passenger may arrange Personal Accident Insurance (PAI) waiver which provides cover up to RM 100,000 at RM 6 per day except Car Group I at RM 10 per day.
12. One Way Delivery or Collection
A renter may drop off a rented car at another city where varying collection fees which are outlined below will be levied.

Between Airport & City: KLIA to KL City
Penang Airport to Batu Ferringhi/City
RM 30
RM 40/25
Between KL City Fees Between KL City Fees
and   Kuala Kedah
Penang
Ipoh
Lumut
Melaka
RM 280
RM 240
RM 140
RM 180
RM 100
and   Kota Bahru
Kuala Terengganu
Kemaman/Kuantan
Mersing
Johor Bahru
RM 360
RM 280
RM 200
RM 280
RM 240
13. Government Sales Tax (GST)
A 5% GST shall be levied on rental and other pertinent service charges except the fees for L.D.W., P.A.I. , S.L.P. and petrol refill.
Membership : CRAM, PATA, MATTA, KLTA
Copyright © 2005 Asian Rent - A - Car Sdn. Bhd. All Rights Reserved.